FAQ

Normally 15-20 days after payment confirmed.

Please note: our normal quotation is Ex-works terms

Some customer will have their own DHL, TNT ,FedEx account No. , we will ship the goods by your shipping account.

However we can also arrange shipping from our side with extra cost according to your demand.

We will calculate the estimate shipping cost when placing the order, and will ship by air/sea to your cou

Yes, sure. we can print logo for you

12 Months free cost from any manufacturing defect from the date of delivery. However mishandling & breakage is not covered under warranty but we will repair the same at extra cost.

We often keep narrow profits for ourselves to have competitive price. So our payment is 100% T/T after placing the order.
And our manufacturing is starting after receiving your payment.

You are welcome to visit us. Please contact our sale team to arrange everything for you.

We are having a nicely-designed color box packaging. You may have the die cut to design your own. Inside the color box, there are two protective foam up and down to protect the power station. Please contact our sales team to send you the box design photos and files.

Since the station is high value commodity so sample charge is required. Courier freight will also be at buyer' s account.

Yes, you can. Besides the product alone, we suggest to print your logo, company name and address on packaging and I/M to fulfill your private brand projects.

Strict quality policy is our top priority. Equipped with complete laboratories and professional testing instruments, we meet highest level of performance tests. QA and QC team are supervising through the whole process of production to make sure none piece is left behide.

1. For our brand products, we provide 12 months warranty from the date shippped on board.

2. For OEM/ODM products, please refer to our sales team for details.